Rage against the machine

I go to the mall near my house to find an automated teller machine that is located in my own bank. Normally, I do not balk at the fee I pay for having the gall to withdraw money from another bank, but it was Sunday, I had a bit of time, and the grocery store that I needed was also there and so off I go.
So, yes, the machine ate my card. Let's get that piece of inconvenience out of the way right at the outset. However, it was the absurdity of the whole event that bears telling.
I have withdrawn my money and the thing asks me (ok, I know it isn't really asking me anything, but bear with me, here) if I want to do any more banking and yes, I do, I want to update my little passbook, of course, being the anal creature that I am. I hit the yes key and then, I get an internet explorer screen telling me that it cannot complete the transmission of this message and do I want to continue, even though it suggests that I should say no. This is a freakin' bank machine, not my home computer and I am on a key pad, not a key board and how the hell I got to internet explorer from the yes key is a huge mystery to me and no matter what cancel key I hit, nothing is happening. Nothing. My card is inside and I am fuming at an internet explorer screen.
I pull out my cell phone and call the1800 number and Stephen answers. I bring him up to speed on my predicament and he says, well, ma'am, you're going to have to get a new card.
That will have to be tomorrow, I say and then he says, and you 'll have to call your internet provider about that screen.
I'm not at home, Stephen, I say in that tolerant voice that alerts those who know me well to take cover. Listen carefully this time, Stephen,....I am at a mall in front of one of YOUR INSTANT TELLERS !!! and right now some hacker is probably emptying my account.
well, ma'am, you'll still have to get a new card tomorrow.
I am hoping against hope that this call was monitored for customer satisfaction. Not a chance.
I then punch the machine and curse at it. That word, yes. If I'd had a blunt object, I daresay I would have been arrested for destruction of public property.
What is the moral?? ya got me.....
how about always arrive at a bank machine with a crow bar, you never know when you will get the urge...
I am reflecting on that.
Today I got a new card. Yippee.
onwards, through the fog.